Аналитика и комментарии

13 января 2014

Sochi: Connection Between the Bank, Technologies and Sport

The banking infrastructure shall, at the same time, endure the comfort of service to both the visitors and participants of the international competitions, is the idea of Sviaz-Bank. Within the preparation of the lending entity for the competitions period, the bank implements up-to-date contactless technologies, simultaneously developing the network of branches and remote services.

In December 2013, an option of contactless payment by cards became available for holders of Sviaz-Bank cards: up-to-date POS-terminals, Visa payWave compatible, were installed in the bank's branches. The first contactless terminals appeared in June 2013 in the capital of the Republic of Tatarstan.

Terminals allowing contactless payment for services make it possible to transact within the amount of RUR 1 000 instantly. Alongside, one does not need to type in the PIN-code and sign the cheques. The fact that the card is constantly in the hands of the client is an additional guarantee of security.

"Owning to the project start, it has become possible to accept the payments from both the already known magnetic tape and chip cards, and the new contactless cards which are rapidly becoming more and more popular," notes Olga Oleynik, deputy chairman of the board in Sviaz-Bank.

Sviaz-Bank has been independently operating at the market of Krasnodar Krai already for eight years: more than 430 corporate customers and over 6 000 individuals are served in the branch. There are five points of sale in the region, including the head office of the branch in Krasnodar, two subsidiary offices in Sochi, a subsidiary office in Korenovsk and one mini-office.

In subsidiary offices with English-speaking employees the most popular services for individuals are presented, ranging from currency exchange and sale of commemorative coins, to BLIZKO and MoneyGram money transfers. Thus, visitors from other cities and countries will be able to receive prompt support in unexpected situations, whereas there is always a hazard to be without cash or a card (due to theft, or just by absence of mind) when you are away from home, on the road or at public events.

The mini-office, in its turn, carries out the operations on service of accounts, deposits and bank cards, service of loans, as well as ensures the connection to the e-banking, mobile-banking and SMS-banking.

"At the same time with the growth of service quality in branches, Sviaz-Bank develops the ATM networks so that the devices will be at the closest distance to the key facilities of the city. ATMs of Krasnodar Branch are located the way making it possible for the city visitors, inhabitants and sport event participants to use them with comfort," explain employees of Sviaz-Bank.

The lending entity's ATMs are installed in the Aivazovsky Hotel Complex, Sochi International Airport, Adler and Sochi Post Offices, as well as in Imeretinsky port. All of them are accompanied by the Russian and English handbooks, and their interface is easy and understandable for any customer.

A wide range of services of Sviaz-Bank will enable to provide a convenient and comfortable accommodation of customers in the city during the international sport competitions. For example, through use of non-intended credit, one may buy air tickets to Sochi, pay for the hotel rooms, and buy the tickets to various sport events.

The customers, who have been connected to MEGAPAY e-banking system, get access to all the most useful services literally by a couple of clicks, and there is no need to go to the offices or look for the terminals. This service makes it possible in an utmost prompt way, without excessive risks, to make the transactions that are often demanded when you are away from home: to pay for the mobile communication, Internet, replenish the bank card from other accounts. In the event that the card is lost or stolen, it can be easily locked through the web. Similarly, the system allows controlling the expenses and balances on cards, being together with the locking option an almost full protection against unpleasant financial surprises when travelling.

text by Sofia Moroz
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