Electronic public services are an opportunity get away from paperwork for the citizens, but they are a duty for organizations, particularly for banks according to FL № 210 "About public and municipal services provi­sion development" issued on 27.07.2010. According to the norma­tive act issued on 1/01/2013, all financial institutions shall become IEIS (interdepartmental electronic interaction system) participants.

IEIS is presented by 84 units developed by Oracle company and placed in seven data processing centers of "Rostelecom". Today the service of bank connection to IEIS is pro­vided by a number of Russian companies.

IEIS keeps electronically stored cor­respondence history at the interaction be­tween state agencies and service recipients at the performance of certain obligations by power bodies. The system contains in­formation on technical resources which al­low to provide and get services in electron­ic form.

According to the RF Government de­cree № 1471-p issued on June 1, 2013 the state agencies connected to IEIS shall re­spond to all bank requests. These state agencies are also presented by the Feder­al Tax Service, the Federal Bailiff Service, Rosreestr, the Federal Migration Service.

Thanks to IEIS banks have the oppor­tunity to update regularly its customer base, to offer a wider range of services to citizens and legal entities, to automate the process of information provision at the request of public authorities, to use the data, which help to build business processes smarter within a credit institution, to obtain infor­mation about bank accruals repayment by citizens.

IEIS reduces the risk of a corruption situation as the parties do not communicate with each other personally but only via the system interface. The use of IEIS also re­duces the cost of public services at the ex­pense of the participants' self-service via Internet.

The participation of financial institu­tions in the interagency electronic interac­tion is also favorable for its clients: they be­come free from the obligation to collect a large number of documents for obtaining a particular public service, which is provided traditional bank service channels.

The existence of public services in elec­tronic form is associated with UEC - uni­versal electronic card. UEC is a tool for health, education, transport and banking services provision. On the one hand, UEC is a paper which identifies a holder, on the other it's a bank card, a certificate of man­datory pension insurance, a mandatory health insurance policy. UEC registration allows credit institutions to attract the at­tention of new customers.

Connecting to IEIS is easier in a case of existence of electronic document man­agement systems (EDMS), the bank im­plementation of which is being increased. EDMS shall minimize the turnover of orga­nization paper documents, ensure the com­pliance of terms for prescribed works per­formance, combine the information into a single electronic database.

The electronic document protec­tion is provided by electronic signature (ES), which allows you to sign legal doc­uments. First Russian standard of ES was developed in 1994 by the Federal Agency for Government Communications and In­formation supported by the Russian Fed­eration President. Since 1/01/2013 the ES standards started to be established by

GOST R 34.10-2012 "Information Tech­nology. Cryptographic protection of infor­mation. The design and verification of dig­ital signatures".

Talking about plans and projects for 2014, the head of IT department of "In­ternational Finance Club" bank Vladimir Beskrovny says: "We are working on the implementation of electronic document management system. It is more about an update, since we already have the system of document archiving and management but it ceased to meet the necessary re­quirements and became outdated. We are in a phase of this system active implemen­tation. We plan to launch it in the coming months".

According to the banking communi­ty expert opinion, the system of electronic document management allows you to mon­itor the compliance with the instructions of higher authorities, including the Bank of Russia, significantly reduces the area of important information storage, and acts as a stimulus for the enterprise development. EDMS today are no longer just a conve­nient way to keep records, reach the level of global management with all information re­sources or their most part.

As a rule, banks are interested in EDMS which are capable of conducting client dos­sier supporting automatic decisions, con­tract work, sending of reports to regulatory authorities. In the future, EDMS developers will attempt to increase the period of elec­tronic documents storage.

The Ministry of Finance issued the fol­lowing document: "Main trends of the Rus­sian Federation tax policy for 2015 and for the planning period of 2016 and 2017". The part of the document is devoted to the fur­ther development of electronic docflow in Russian Federation.